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Which operating systems does DesignBuilder support?

DesignBuilder runs on the following operating systems: Window 10 Windows 8 Windows 7 (recommended) Windows Vista Windows 2000, 95, 98, ME, NT, XP are not supported.  Windows XPIn many cases...

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Which graphics cards do you recommend?

DesignBuilder recommends NVIDIA graphics cards (adapter) as they have shown the best compatibility over the years with the OpenGL graphics systems used by DesignBuilder. Most mid-range and better...

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Hardware Requirements

DesignBuilder is a professional graphics application and requires a reasonably high standard of computer hardware for successful use.  This page contains information on the minimum system requirements...

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Does DesignBuilder work with 64-bit Windows 7 and Windows 8

Yes DesignBuilder works well under Windows 7/8 64 bit - we are aware of many users successfully using the software with this configuration. 

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Does DesignBuilder run on Macs?

DesignBuilder has been developed using a Windows-specific software development system and there is no immediate prospect of the software running natively under the Mac operating system. However the...

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Can DesignBuilder make use of extra processors (e.g. 4 core)?

EnergyPlus 7.1 and later can make use of multiple threads through parallel processing. To make use of this set the "Maximum number of threads" to be used by EnergyPlus on the EnergyPlus tab of the...

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Running DesignBuilder on Microsoft Surface Pro laptop

If you come across screen size resolution issues (e.g. text much too small) while running DesignBuilder on a Microsoft Surface Pro laptop, or on a machine with a high resolution screen, then you may...

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Requirements for site licence server

Requirements for server computers The server will need RLM v11 that allows DesignBuilder license to run on all Windows platforms (compiled for 32 bit but will run on 64 bit systems) and on Linux x86 32...

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How to check if the computer has a dedicated graphics card ?

How to check if the computer has a dedicated graphics card?To check this, open Windows Control Panel> Device Manager> Display adaptors. See screenshot below and if it says only Intel then you...

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Surfaces missing when using Parallels application

The DesignBuilder layout may fail to display some surfaces when running Parallels on MAC machines.This issue is normally caused by changes in the latest OpenGL implementation in the latest update of...

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DesignBuilder crash while using drawing tools in MACs running Boo...

Issue: DesignBuilder crashes while using drawing tools in Bootcamp / Mac'sThis crash is caused by an issue with OpenGL and the installed graphic card driver when using Windows in Bootcamp (MAC's).The...

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